FrontPage >> Help by item>> Phone Systems
- Phones and phone system information
- Phone lines
- Contacts
- Providers
- Phone System at Main transmitter
- Phone system programming
- Voice mail programming
Phones and phone system information
KGNU in Boulder uses an analog PBX for it's business purposes and ISDN for studio needs.
Phone lines
10 analog lines in the Boulder office provided by Qwest. The analog phone numbers are:
303-449-4885*
303-449-4887*
303-444-0885*
303-449-5468*
303-447-9933*
303-442-0096*
303-442-0104*
303-442-0365*
303-442-1909*
303-442-3876*
These 10 numbers are in a hunt group. If line 1 is busy it rolls over to line 2, etc.
Boulder air studio:
303-442-4242 studio line*
303-442-1616 studio line*
303-442-4949 studio line*
303-442-7676 studio line*
Other Boulder numbers:
303-447-9911 Comment line
303-447-xxxx fax line (this is SecretInfo)
303-442-1177 For remote broadcasts (Comrex HotLine) -- shared by the production studio phones, on a first come, first served basis
303-442-4699 For remote broadcasts (Comrex HotLine shared by the production studio phones, on a first come, first served basis
800-737-3030 rings to 449-4885. Provided by MCI
303-637-0540 FM Transmitter site
ISDN and other numbers.
303-441-0254 Boulder general-use ISDN
303-441-2903 Boulder general-use ISDN
303-442-1908 Boulder ISDN line to the AM transmitter
303-442-3937 Boulder ISDN line to the AM transmitter
The ISDN and other phone numbers in Denver:
303-534-9511 Denver air studio ISDN line
303-534-9574 Denver air studio ISDN line
303 825-0619 Denver air studio POTS line -- ?? long distance, ?? 4-digit code restriction
303-789-5217 Denver transmitter ISDN line -- no long distance
303-789-5238 Denver transmitter ISDN line -- no long distance
303-798-2509 Denver transmitter POTS line -- needs long distance 4-digit code restriction
Numbers marked with an asteriks (*) require a 4-digit code for long distance dialing. Corrections to made, missing numbers and more detail...
T1 circuit IDs are 24.HCGL.004077 and 24.HCGL.004273
Contacts
Joe Barger installed and maintains the phone system at KGNU Boulder. He can be reached through the Infotech committee or through this number 'secret to be added' Evan Perkins can also handle some of the phone line changes.
Qwest Large Business group: 800-777-9594 Laura Salava cbr 612 399-7630 handles the media accounts and her back up is Sue Osterberg cbr 612 933-7961.
Qwest Senior Account Rep for KGNU: Larry Borland, 303 607-6638 Office, 303 710-7973 Cell, 877 807-4069 Fax, larry.borland@qwest.com
Sprint 800-877-4020
Providers
Qwest - analog and ISDN
Sprint - Long Distance
MCI - 800 number
Contact information to be added here...
Phone System at Main transmitter
tbd
PBX
Lucent Partner ACS It consists of 5 slot chassis with connectors on the backplane. The modules can perform different functions with the main PBX function being performed by the center module.
Modules from left to right.
206E Mod R3.1 2 analog inputs 6 phone line outputs
206E Mod R3.0 2 analog inputs 6 phone line outputs
ACS Processor 3 analog inputs 8 phone line outputs includes a voice mail pcmcia card with 4 mail boxes.
206E Mod R4.1 2 analog inputs 6 phone line outputs
206E Mod R3.1 2 analog inputs 6 phone line outputs
Total 11 Total 32
The 10 analog lines from Qwest are plugged into the analog inputs. The office phones are connected to any of the outputs. The system provides for 2 digit dialing to reach any other phone in the office.
MLS-12 phone
The standard phone is capable of picking up any of the 10 analog lines connected to the PBX. It has 6 feature buttons 10 line buttons and a speaker phone.
MLS-12D phone
The enhanced phone is capable of picking up any of the 10 analog lines connected to the PBX. It also has a display to show things like the time, date and caller ID if it is enabled.
Phone system programming
The phone system must be programmed from a MLS-12D display phone plugged into extension 10 or 11. The phone on the receptionists desk can handle the programming. There is a manual on the shelf in engineering with detailed instructions. A programming template may be placed over the phone to see where the important keys are. To program the PBX enter the System Programing menu with the following a sequence of keys.
F,0,0 "F"=Feature button.
system program , system program "twice"
F#101 - To set the date
F#102 - To set the time
F#104 - To set the number of lines, the default number of lines is set to 8.
"Next data increments the number"
Voice mail must be enabled also
F#310 - To enable voice mail
F#117 - ?
F#321 - VMS cover rings, number of rings before going to voice mail.
To set features on a button enter the central programming menu.
F,0,0
Central Program
Press the button that you want to have feature programmed on. It can't be a line button.
F05 - for redial
F02 - for extend hold Features are programmed individually for each phone.
I'd suggest setting up one phone and copying it to all the other phones. Read the manual in engineering.
Voice mail programming
From the MLS-12D on extension 10 dial intercom 777
enter 0# for the administrator mailbox enter the password 'secret to be added'
Follow the prompts to assign mailboxes to extension
for example assign mailbox 4 to extension 18
There are a few other functions that can be performed from within the voice mail system.
Places to purchase replacement phone system parts
Sun Communications 800-337-7345
More here later